Last updated: 1st December 2025
This Privacy Policy explains how The Bluebell 1494 (“we”, “us”, “our”) uses your personal
information when you use https://thebluebellchester.com/.
Our details
The Bluebell 1494
65 Northgate Street, Chester, CH1 2HQ, UK
Phone: 01244 401014
Email: info@thebluebellchester.com
We are the data controller for information collected through our website.
1. What we collect
We may collect:
• Booking details – name, contact details, date/time, party size, special requests.
• Newsletter details – first name, last name, date of birth (optional), email.
• Enquiry details – name, contact details, and anything you include in your message.
• Technical data – IP address, browser type, pages visited, and similar usage data (via cookies
and analytics tools).
2. How we use your information
We use your information to:
• Manage table bookings and private hire events.
• Respond to your enquiries.
• Send newsletters and marketing emails if you have subscribed or otherwise agreed.
• Operate, secure, and improve our website.
• Comply with legal and regulatory obligations.
We rely on contract, legitimate interests, consent, and legal obligations as our main legal bases.
You can unsubscribe from marketing at any time via the link in our emails or by contacting us.
3. Sharing your information
We do not sell your data. We may share it with:
• Service providers (e.g. website hosting, email and newsletter platforms,
booking/reservation systems) who process data on our behalf.
• Professional advisers (e.g. accountants, lawyers, IT/security).
• Authorities where required by law.
Some providers may be outside the UK/EEA; in those cases we use appropriate safeguards (such as
standard contractual clauses) where required.
4. Cookies
Our website uses cookies and similar technologies to:
• Make the site work properly.
• Remember preferences.
• Analyse traffic and usage.
Where required by law, we will ask for your consent for non-essential cookies. You can control
cookies via your browser settings and any cookie banner we provide, but some features may not
work correctly if you disable them.
5. How long we keep your data
We keep your information only for as long as necessary to:
• Manage bookings and events.
• Provide our services and respond to enquiries.
• Meet legal, tax, and reporting requirements.
After this, we delete or anonymise your data.
6. Your rights
Under data protection laws (including UK GDPR / EU GDPR where applicable), you may have the
right to:
• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data in certain circumstances.
• Ask us to restrict or object to certain types of processing.
• Receive your data in a portable format (where applicable).
• Withdraw consent for marketing at any time.
To exercise any of these rights, contact us at info@thebluebellchester.com or call 01244 401014.
We may need to verify your identity.
You also have the right to complain to the Information Commissioner’s Office (ICO) or your local
data protection authority, but we would appreciate the chance to resolve any concerns first.
7. Third-party links & social media
Our website may link to third-party sites and social media platforms (such as Facebook and
Instagram). Their privacy practices are separate from ours. Please review their privacy policies
before giving them any information.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with
an updated “Last updated” date. Please check back regularly to stay informed.